Privacy Policy

Your privacy is important to La Roue Collective. Therefore, all personal information saved on this website will be handled with the utmost care.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and purchase our products.

If you have any questions regarding this Privacy Policy, please contact us by sending an email to info@larouecollective.com.

1. Collection of personal information 

La Roue Collective may collect and use the following kinds of personal information:

Newsletter

If you subscribe to the La Roue Collective newsletter, you provide us with your name and email address. This is the only information we collect for newsletter purposes.

Purchases

When purchasing through our website, you provide us with your full name, billing and shipping address, email address, and telephone number. This information is used solely to process and deliver your order and to provide customer support.

We maintain a customer database to provide a more personalized service; however, we do not hold or have access to your full payment information.

Website Usage

Like most websites, we may automatically collect technical information about your interaction with our website, including IP address, browser type, device information, and pages visited. This information is used for analytics, website performance, and security purposes.

We use third-party service providers to assist with payment processing, shipping, newsletter delivery, and website analytics.

2. Legal basis for collection of information 

La Roue Collective processes personal data on the following legal grounds:

Consent

  • When you subscribe to our newsletter;

  • When you accept cookies through our website;

  • When you contact us voluntarily.

Contract

If you enter into an agreement with La Roue Collective for the purchase of goods, we are required to collect certain personal information in order to fulfill your order.

Legal Obligation

We are required to retain certain transaction and invoice data to comply with Dutch tax and accounting laws.

Legitimate Interests

We may process personal data for legitimate business interests, including fraud prevention, website administration, customer support, and service improvement.

3. Using personal information 

La Roue Collective may use your personal information to:

  • Process and deliver your orders;

  • Send order confirmations, invoices, and shipping notifications;

  • Provide customer support;

  • Send newsletters and marketing communications, if you have subscribed;

  • Improve our website and services;

  • Prevent fraudulent activity;

  • Comply with legal obligations.

Where we disclose your personal information to third-party providers for these purposes, those providers are contractually required to process your information securely and only as necessary to provide their services.

4. Data retention policy 

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.

  • Order and invoice data are retained for seven (7) years in accordance with Dutch tax regulations.

  • Newsletter data is retained until you unsubscribe.

  • Customer inquiries are retained only as long as reasonably necessary to handle your request.

If you wish to request deletion of your personal data, please contact us by email at info@larouecollective.com.

5. Security 

La Roue Collective values your trust in providing us with your personal information and takes reasonable technical and organizational measures to prevent unauthorized access, loss, misuse, or alteration of your data.

These measures include secure website connections (SSL encryption), secure payment processing, and restricted access to personal information.

6. Data processors 

We use trusted third-party providers to operate our business and website, including providers for:

  • Payment processing;

  • Shipping and delivery;

  • Website hosting;

  • Email marketing;

  • Website analytics.

These providers may process personal data on our behalf and are required to do so in accordance with applicable data protection laws.

7. Cookies policy 

Cookies are small text files stored in your browser that help us improve your experience on our website.

We use cookies for:

  • Website functionality;

  • Analytics;

  • Security;

  • Marketing (where applicable).

You may manage your cookie preferences through our cookie banner or by adjusting your browser settings. Please note that disabling certain cookies may affect website functionality.

8. Your rights 

Under the General Data Protection Regulation (GDPR / AVG), you have the right to:

  • Access your personal data;

  • Request correction of inaccurate data;

  • Request deletion of your personal data;

  • Restrict or object to processing;

  • Withdraw your consent at any time;

  • Request transfer of your data to another provider.

You also have the right to lodge a complaint with the Autoriteit Persoonsgegevens.

9. Modifications to this privacy policy 

We may update this Privacy Policy from time to time. We advise you to review this page periodically to ensure you are familiar with any changes.

The most recent version will always be available on this page.

10. Questions and suggestions 

If you have any questions about or suggestions regarding this Privacy Policy, please do not hesitate to contact us by sending an email to info@larouecollective.com.

Version 1.0 — Last updated on 15th of May 2026